Business Review

Thursday 7:43am, 4:48pm and 6:45pm
  • Hosted by CJ Jackson

Each week the award-winning Business Review has the latest in business trends and research -- both nationally and globally. The program has received the prestigious Communicator Award for three consecutive years (2014, 2013, and 2012.)

Hosted by CJ Jackson, it's written and produced by Jessica Denk and is a production of KWBU-FM, Livingston+McKay LLC and the Hankamer School of Business at Baylor University.

Researchers dubbed this project "The Waiter Spit in my Soup!" You might be surprised that over 50 percent of customer service employees are respnsible for some sort of deviant behavior toward customers. 


Loretta Howard

The Home Grown Farm compares its customers' buying experience to that of Amazon.com, but they log in to add fres eggs or field-ready kale to their baskets


Diana Mao, president of Nomi Network, is part of an elite group of Presidential Leadership Scholars. Established and taught by U.S. presidents Clinton and Bush, the program is designed to develop the skills of leaders from varied background. The scholars’ common thread is a commitment to helping solve society’s greatest challenges.

 


 

via flickr.com/photos/cleanwalmart/ (CC BY 2.0)

Businesses have a moral imperative to see employees as more than a commodity sourced at cheap cost.

 


Providing an authentic user experience for consumers creates strong word of mouth marketing. 

 


Founder and CEO of Falkon Ventures Kyle Ballarta, uses biology as a model to help design an improved, sustainable entrepreneurial ecosystem. Ballarta says you can have both purpose and profits, resulting in a win-win for everyone involved – the entrepreneur, the investor and the community. 

 


 

How to a company can use its buying power to prompt good habits in corporate communities.


 According to economics professor Van Pham, research on changes in the U.S. retail industry shows a dual phenomenon is occurring. Retail chains are "super sizing.”


 (*ENCORE)


Learn the signposts of successful entrepreneurs to see opportunities when others don't.

James Roberts researches self-control and how our love of material possessions and money has an impact on our happiness. Research shows that compulsive buying has increased by at least 10 percent in just the last few years. (*ENCORE)


According to new research, workplace incivility can stretch far beyond company walls. Assistant professor of management Merideth Ferguson says the cumulative effect of workplace stress can become viral.

 


There are five important P's to remember when facing difficult decisions.


Global primary energy demands are expected to triple by 2050. Find out how clean energy will play an important role in a sustainable energy future


Researchers say the increase in methamphetamine production in the U.S. is linked to an increase in child foster care, but the damaging effects don't end there. 


How much should you save for a comfortable retirement? Wall Street Journal blogger retirement expert, Bill Reichenstein, gives some pointers.


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