Business Review

Thursday 7:43am, 4:48pm and 6:45pm
  • Hosted by CJ Jackson

Each week Business Review has the latest in business trends and research – both globally and nationally. The program has won the nationally prestigious Communicator Award each year since its premiere in 2012. Hosted by CJ Jackson, Business Review is a production of Livingston+McKay LLC, KWBU-FM and the Hankamer School of Business at Baylor University.

Social media has become the most important way for consumers to solicit and receive customer service from a brand. It can either make or break a business.

Professor of information systems, Cindy Riemenschneider, says studying overseas gives students a leg up on their resume and opens the door for internships abroad. “It offers opportunities for students that there is no way to replicate that in a classroom. It opens their eyes to see that there are many different ways that people do things that are not like the United States. Their philosophy with regard to work is very different." 

 


 

Professor of management Sam Paustian-Underdahl studied a group of nurses from the Midwestern United States Medical Center — the way they managed work and family responsibilities, and how their boss perceived the way they managed it.

 


 

Researchers dubbed this project "The Waiter Spit in my Soup!" You might be surprised that over 50 percent of customer service employees are respnsible for some sort of deviant behavior toward customers. 


Loretta Howard

The Home Grown Farm compares its customers' buying experience to that of Amazon.com, but they log in to add fres eggs or field-ready kale to their baskets


Diana Mao, president of Nomi Network, is part of an elite group of Presidential Leadership Scholars. Established and taught by U.S. presidents Clinton and Bush, the program is designed to develop the skills of leaders from varied background. The scholars’ common thread is a commitment to helping solve society’s greatest challenges.

 


 

via flickr.com/photos/cleanwalmart/ (CC BY 2.0)

Businesses have a moral imperative to see employees as more than a commodity sourced at cheap cost.

 


Providing an authentic user experience for consumers creates strong word of mouth marketing. 

 


Founder and CEO of Falkon Ventures Kyle Ballarta, uses biology as a model to help design an improved, sustainable entrepreneurial ecosystem. Ballarta says you can have both purpose and profits, resulting in a win-win for everyone involved – the entrepreneur, the investor and the community. 

 


 

How to a company can use its buying power to prompt good habits in corporate communities.


 According to economics professor Van Pham, research on changes in the U.S. retail industry shows a dual phenomenon is occurring. Retail chains are "super sizing.”


 (*ENCORE)


Learn the signposts of successful entrepreneurs to see opportunities when others don't.

James Roberts researches self-control and how our love of material possessions and money has an impact on our happiness. Research shows that compulsive buying has increased by at least 10 percent in just the last few years. (*ENCORE)


According to new research, workplace incivility can stretch far beyond company walls. Assistant professor of management Merideth Ferguson says the cumulative effect of workplace stress can become viral.

 


There are five important P's to remember when facing difficult decisions.


Pages