Business Review

Thursday 7:43am, 4:48pm and 6:45pm
  • Hosted by CJ Jackson

Each week the award-winning Business Review has the latest in business trends and research -- both nationally and globally. The program has received the prestigious Communicator Award for three consecutive years (2014, 2013, and 2012.)

Hosted by CJ Jackson, it's written and produced by Jessica Denk and is a production of KWBU-FM, Livingston+McKay LLC and the Hankamer School of Business at Baylor University.

Researchers dubbed this project "The Waiter Spit in my Soup!" You might be surprised that over 50 percent of customer service employees are responsible for some sort of deviant behavior toward customers.

Anything that produces pleasure in our brain can become addictive, including your smart phone. (*ENCORE)

How to redeem brainstorming sessions from a waste of time into collaborative engagement where great strategies or concepts can be discovered.

Business Reivew: Ethics In Business

Jun 12, 2014

When teaching business ethics, developing critical thinking skills by considering real life examples helps when facing difficult ethical issues.

The three key members business leaders need on their team to help propel the business to where they want to go.

We commonly believe certain myths about innovation -- that innovation is produced by a lone genius, or that it's the product of serendipity. The words 'organized' and 'innovation' are rarely heard together, but an organized approach to innovation is exactly what America needs today.

In America’s increasingly fragmented health care delivery system, one solution may be what’s called a “patient-centered medical home.” 

Business Reivew: Attracting Millennials

May 15, 2014

Generation Y has high expectations of their employer. While it may stretch companies out of their comfort zones to facilitate a work environment that will attract Millennials, if they don't make adjustments, they'll miss out on the next generation of new talent. (*ENCORE)

Today's multicultural marketplace is complex and tricky to navigate. Companies that operate openly with proficiency in inter-cultural messaging fare far better than most.

When time spent texting or on Facebook gets in the way of activities or relationships, it's a sure sign consumption has gotten out of control.

Underhanded marketing tactics to be on the lookout for.

Creating Eureka Moments

Apr 17, 2014


Kissing Frogs

Apr 17, 2014

Servant Leadership

Apr 17, 2014

Humble managers create a work environment that fosters staff loyalty and better customer service. 

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