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More than most disciplines, the world of finance operates using a core of playful language. The industry’s terminology conveys the imagination required to address the financial challenges of daily life.  (*ENCORE)

 


 

From the warehouse to the C-suite, seeing all employees as valuable and deserving of respect builds trust, and positively impacts customer service too. For one startup's CEO, investing in the company's employees has lead to ingenious benefits. 

 


 

Studies show an employee dealing with stress can decrease customer satisfaction and retention. 


Being your own boss can seem appealing, but is it all it's cracked up to be? 

 


There are a number of challenges for women in IT today. Barriers stem from the fact that so few women are in the higher levels of organizations to begin with. In addition, the way work-family balance is viewed is still gender biased.  

 


How much should you save for a comfortable retirement? Wall Street Journal blogger retirement expert, Bill Reichenstein, gives some pointers. 

 


 

We've all been in brainstorming sessions that wound up as a complete waste of time. So, how can those minutes turn into time where you find not just any concept or strategy… but a really great one? 

 


Angel investors “fill the gap” in funding young companies, with family and friends on one end and traditional venture capital on the other.  

 


How do certain people achieve such great things? What really separates people who really seem to have an almost other-worldly level of commitment to their ideas? Entrepreneur Kevin Rustagi says some people have a kind of “energy about them” to create new things, and a lot of staying power has to do with grit. 

 


Happiness fuels success – not the other way around – says Shawn Achor in his book “The Happiness Advantage.” He says that research shows us when we raise somebody’s level of happiness first by deepening their optimism and deepening their social connection, every single business outcome we can test for improves. Productivity rises 31%, sales rise cross industry by 37%, and you’re 40% more likely to receive a promotion. Happiness is actually a precursor to greater levels of success, not merely the result of it.

 


 

Researchers dubbed this project "The Waiter Spit in my Soup!" You might be surprised that over 50 percent of customer service employees are responsible for some sort of deviant behavior toward customers. 

 


Human resources and corporate services director, Jeff Lupinacci, who has worked in all the major regions of the world, gives some advice on attracting and retaining top talent for multi-national, U.S.-based companies. 

 


via flickr.com/photos/rushtipscom/ (CC BY-SA 2.0)

Make sure you understand the statistics before making an important decision. 

 


 

Benjamin Franklin started a knowledge revolution in business. 

 


Even if you have a bad boss, if you drop your "baggage" and approach each day with a fresh start, you'll thrive and do better at work.  

 


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